jili29 Terms & Conditions

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player," "User," or "you") and jili29 ("jili29," "we," "us," or "our") governing your access to and use of the jili29 online casino platform, website, and all related services (collectively, the "Platform"). By registering an account, accessing the Platform, or placing any wager on jili29, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using the jili29 Platform and close your account. Continued use of jili29 following any amendments to this Agreement constitutes your acceptance of the revised terms.

1.Acceptance of Terms

1.1 By accessing or using the jili29 Platform in any manner, including but not limited to browsing the website, registering an account, making a deposit, placing a wager, or claiming a bonus, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

1.2 jili29 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. We will notify registered players of material changes via email or a prominent notice on the Platform. Your continued use of jili29 after such notification constitutes acceptance of the updated terms.

1.3 These Terms & Conditions apply to all users of the jili29 Platform, including registered players, visitors, and any other persons who access or use the Platform in any capacity.

2.Eligibility

2.1 Age Requirement. You must be at least twenty-one (21) years of age to register an account and use the jili29 Platform. This age restriction is mandated by Philippine law and the PAGCOR regulatory framework. jili29 strictly enforces this requirement and may request proof of age at any time.

2.2 Geographic Restriction. The jili29 Platform is intended for use by residents of the Republic of the Philippines. Access from jurisdictions where online gambling is prohibited or restricted is not permitted. It is your sole responsibility to ensure that your use of jili29 complies with the laws applicable in your jurisdiction.

2.3 Legal Capacity. You must have full legal capacity to enter into a binding agreement under Philippine law. Persons who have been declared legally incapacitated or who are subject to a self-exclusion order are not permitted to use the jili29 Platform.

3.Account Registration

3.1 One Account Per Person. Each player is permitted to hold only one (1) registered account on jili29. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of all balances and pending withdrawals.

3.2 Accurate Information. You agree to provide accurate, current, and complete information during the registration process and to update such information promptly if it changes. jili29 reserves the right to verify the accuracy of all information provided and to request supporting documentation at any time.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your jili29 login credentials, including your username and password. You agree to notify jili29 immediately upon becoming aware of any unauthorized access to or use of your account. jili29 will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

3.4 KYC Verification. jili29 is required to conduct Know Your Customer (KYC) verification in accordance with Philippine anti-money laundering regulations. You agree to provide all requested documentation, including but not limited to a valid government-issued ID, proof of address, and proof of payment method, when requested by jili29.

3.5 Account Closure. jili29 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to cases of suspected fraud, violation of these Terms & Conditions, or failure to complete KYC verification.

4.Deposits & Withdrawals

4.1 Currency. All transactions on the jili29 Platform are conducted in Philippine Peso (PHP). Any currency conversion fees are the sole responsibility of the player.

4.2 Accepted Payment Methods. jili29 accepts deposits via GCash, PayMaya/Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and debit card. Credit card deposits for gambling purposes are not accepted in compliance with Philippine regulations. Cryptocurrency deposits are not accepted.

4.3 Minimum Deposit. The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are as specified in the jili29 Platform at the time of the transaction and may be updated from time to time.

4.4 Withdrawal Processing. Withdrawal requests are subject to KYC verification and compliance review. jili29 aims to process approved withdrawals within the timeframes published on the Platform. jili29 reserves the right to delay or withhold withdrawals pending completion of verification procedures or investigation of suspected fraudulent activity.

4.5 Withdrawal to Original Payment Method. Withdrawals will generally be processed to the same payment method used for the original deposit. jili29 reserves the right to require additional verification before processing withdrawals to alternative payment methods.

5.Bonuses & Promotions

5.1 General Bonus Terms. All bonuses, free spins, cashback offers, and other promotional incentives offered by jili29 are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum withdrawal limits. These specific terms are published alongside each promotion on the jili29 Platform.

5.2 Wagering Requirements. Bonus funds must be wagered a specified number of times before they can be withdrawn. The applicable wagering requirement for each bonus is stated in the promotion's specific terms. Failure to meet wagering requirements within the specified time period will result in forfeiture of the bonus and any associated winnings.

5.3 Bonus Abuse. jili29 reserves the right to void bonuses and withhold associated winnings if it determines, at its sole discretion, that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, using automated software to exploit bonus terms, or engaging in low-risk wagering strategies designed to circumvent wagering requirements.

5.4 Promotion Modification. jili29 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Changes will not affect bonuses already credited to player accounts prior to the modification.

6.Game Rules & Fair Play

6.1 Random Number Generation. All slot games, table games, and other games of chance on the jili29 Platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game results are independent of previous results and cannot be influenced by the player or jili29.

6.2 Return to Player (RTP). The theoretical Return to Player percentages for games available on jili29 are published on the Platform. Actual results may vary from theoretical RTP due to the inherent randomness of game outcomes.

6.3 Technical Malfunctions. In the event of a technical malfunction, game error, or system failure, jili29 reserves the right to void affected game rounds and refund the wagers placed during the affected period. jili29 is not liable for any losses arising from technical malfunctions beyond the refund of the affected wager.

6.4 Disconnection Policy. If a player is disconnected during a game round, the game will continue according to its programmed rules. jili29 is not responsible for losses resulting from player-side connectivity issues.

7.Prohibited Conduct

The following conduct is strictly prohibited on the jili29 Platform. Violation of any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant Philippine law enforcement authorities:

• Using automated software, bots, scripts, or any other artificial means to interact with the Platform;
• Colluding with other players to gain an unfair advantage in any game;
• Engaging in any form of fraud, including but not limited to chargeback fraud, identity fraud, or payment fraud;
• Attempting to exploit software bugs, glitches, or vulnerabilities in the Platform;
• Using the Platform for any money laundering or other illegal financial activity;
• Creating multiple accounts or allowing another person to use your account;
• Accessing the Platform from a jurisdiction where online gambling is prohibited;
• Providing false, misleading, or fraudulent information to jili29 at any time.

8.Responsible Gaming

8.1 jili29 is committed to promoting responsible gaming and minimizing the potential harms associated with gambling. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion.

8.2 Self-Exclusion. Players who wish to take a break from gambling may request a self-exclusion period of between one (1) month and five (5) years, or a permanent self-exclusion. During a self-exclusion period, your account will be suspended and you will not be able to access the Platform or receive any marketing communications from jili29.

8.3 Age Restriction. jili29 strictly enforces the 21+ age restriction required under Philippine law. We use age verification procedures during registration and may request additional proof of age at any time. Underage gambling is illegal and will result in immediate account closure and forfeiture of all funds.

9.Intellectual Property

9.1 All content on the jili29 Platform, including but not limited to text, graphics, logos, game assets, software, and user interface elements, is the property of jili29 or its licensors and is protected by applicable intellectual property laws.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the jili29 Platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works of, or exploit any content from the Platform without the prior written consent of jili29.

10.Limitation of Liability

10.1 To the maximum extent permitted by applicable Philippine law, jili29 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, or loss of profits.

10.2 jili29's total liability to you for any claim arising out of or in connection with these Terms & Conditions or your use of the Platform shall not exceed the total amount deposited by you into your jili29 account in the thirty (30) days preceding the event giving rise to the claim.

10.3 jili29 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the Platform at your own risk.

11.Privacy & Data Protection

11.1 jili29 collects, processes, and stores personal data in accordance with our Privacy Policy and the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines. By using the jili29 Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.

11.2 For full details on how jili29 handles your personal information, please review our Privacy Policy.

12.Amendments to These Terms

12.1 jili29 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, except where immediate changes are required by law or regulatory directive.

12.2 Your continued use of the jili29 Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must cease using the Platform and close your account.

13.Governing Law & Dispute Resolution

13.1 These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

13.2 Any dispute arising out of or in connection with these Terms & Conditions, including any question regarding their existence, validity, or termination, shall first be submitted to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the appropriate courts of the Philippines.

13.3 jili29 operates within the PAGCOR regulatory framework. Players who believe their complaint has not been adequately addressed by jili29 may escalate their complaint to the relevant Philippine gaming regulatory authority.

14.Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the jili29 Platform, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the jili29 Platform
• Response Time: We aim to respond to all inquiries within 24 hours

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.