At jili29, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what data we collect, why we collect it, and how we protect it.
Last Updated: May 2026Six key pillars of the jili29 privacy framework — built to comply with Philippine data protection law and to keep every Filipino player's information safe.
Every piece of data transmitted between your device and the jili29 platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
jili29 fully complies with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines. We are committed to upholding the rights of every Filipino data subject as defined under Philippine law.
jili29 only collects the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake.
jili29 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is only shared with trusted service providers and regulatory bodies as required by law and outlined in this policy.
Access to your personal data within jili29 is restricted on a strict need-to-know basis. Only authorized personnel with a legitimate operational reason may access player data, and all access is logged and audited.
As a jili29 player, you have the right to access, correct, and request deletion of your personal data at any time, subject to our legal retention obligations. Submit a data request via our support team at any time.
Under the Data Privacy Act of 2012 (RA 10173), every Filipino data subject has specific rights regarding their personal information. jili29 respects and upholds all of these rights.
You have the right to know what personal data jili29 collects about you, why it is collected, and how it is used — before or at the time of collection.
You may request a copy of the personal data jili29 holds about you at any time. We will respond to verified access requests within the timeframe required by law.
If any personal data jili29 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated promptly.
You may request the deletion of your personal data, subject to jili29's legal obligations to retain certain records under Philippine gaming and anti-money laundering regulations.
You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time through your jili29 account settings.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
In certain circumstances, you may request that jili29 restrict the processing of your personal data while a complaint or correction request is being resolved.
If you suffer damage as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data, you have the right to seek compensation under Philippine law.
jili29 ("jili29," "we," "us," or "our") is committed to protecting the privacy and personal data of every player and visitor who uses the jili29 online casino platform (the "Platform"). This Privacy Policy describes how jili29 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform and all related services.
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering an account on jili29 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
2.1 For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jili29 is the personal information controller responsible for the personal data collected through the Platform.
2.2 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.
Data Protection Officer: jili29 has appointed a dedicated Data Protection Officer in accordance with the requirements of the National Privacy Commission of the Philippines. All data-related inquiries and complaints are handled by the DPO team. Contact details are listed in Section 13.
3.1 Registration Data. When you create a jili29 account, we collect your full name, date of birth, nationality, residential address (including city — whether you are based in Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines), email address, and mobile number.
3.2 Identity Verification (KYC) Data. To comply with Philippine anti-money laundering regulations and PAGCOR requirements, we collect copies of government-issued identification documents (such as a Philippine passport, SSS ID, PhilSys National ID, driver's license, or PRC ID), proof of address, and proof of payment method.
3.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the Platform. This includes payment method details (such as GCash account references, PayMaya/Maya account references, or Philippine bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank). We do not store full payment credentials on our servers — payment processing is handled by our certified payment service providers.
3.4 Gaming Activity Data. We collect records of your gaming activity on jili29, including games played, wagers placed, wins and losses, session durations, and responsible gaming tool usage. This data is used for regulatory compliance, responsible gaming monitoring, and service improvement.
3.5 Technical Data. We automatically collect certain technical information when you access the Platform, including your IP address, device type, operating system, browser type and version, referring URLs, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.
3.6 Communications Data. If you contact jili29 customer support, we retain records of your communications, including live chat transcripts, email correspondence, and support ticket history, for quality assurance and dispute resolution purposes.
3.7 Marketing Preferences. If you opt in to receive marketing communications from jili29, we record your preferences and the communications sent to you. You may update or withdraw your marketing consent at any time through your account settings.
jili29 uses the personal data we collect for the following purposes:
Note: jili29 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or with your explicit consent.
5.1 jili29 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
6.1 jili29 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.
6.2 Essential Cookies. These cookies are strictly necessary for the Platform to function. They enable core features such as user authentication, session management, and security. You cannot opt out of essential cookies without disabling the Platform entirely.
6.3 Analytics Cookies. We use analytics cookies to understand how players interact with the jili29 Platform — which pages are visited most, how long sessions last, and where players encounter difficulties. This data is used in aggregate and anonymized form to improve the Platform.
6.4 Preference Cookies. These cookies remember your settings and preferences, such as your preferred language and display settings, so you do not have to re-enter them each time you visit.
6.5 Marketing Cookies. With your consent, we may use marketing cookies to deliver relevant promotional content. You may withdraw your consent to marketing cookies at any time through your browser settings or the jili29 cookie preference center.
6.6 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili29 Platform.
7.1 jili29 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and as described below:
7.2 All third parties with whom jili29 shares personal data are required to process that data in accordance with the Data Privacy Act of 2012 and are bound by appropriate contractual data protection obligations.
8.1 jili29 retains your personal data for as long as your account is active and for such additional periods as are required by Philippine law and our regulatory obligations. Specifically:
8.2 Upon expiry of the applicable retention period, jili29 will securely delete or anonymize your personal data in accordance with our data disposal procedures.
9.1 jili29 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili29 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Your Role in Security: While jili29 takes extensive measures to protect your data, you also play an important role. Keep your jili29 login credentials confidential, use a strong and unique password, and contact our support team immediately if you suspect unauthorized access to your account.
10.1 To exercise any of your data rights as described in this Privacy Policy and under the Data Privacy Act of 2012, please submit a written request to our Data Protection Officer using the contact details in Section 13. To protect your privacy, we will require you to verify your identity before processing any data rights request.
10.2 jili29 will respond to verified data rights requests within fifteen (15) business days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further fifteen (15) business days, in which case we will notify you of the extension and the reasons for it.
10.3 There is no fee for submitting a data rights request. However, jili29 reserves the right to charge a reasonable administrative fee for requests that are manifestly unfounded, excessive, or repetitive.
10.4 If you are not satisfied with jili29's response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
11.1 The jili29 Platform is strictly restricted to individuals aged twenty-one (21) years and above in accordance with Philippine law. jili29 does not knowingly collect personal data from individuals under the age of 21.
11.2 If jili29 becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, forfeit all associated balances, and delete the personal data in question in accordance with our data disposal procedures.
11.3 If you believe that jili29 may have inadvertently collected personal data from a person under the age of 21, please contact our Data Protection Officer immediately using the details in Section 13.
12.1 jili29 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
12.2 Where changes to this Privacy Policy are material, jili29 will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect. Your continued use of the jili29 Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
12.3 We encourage you to review this Privacy Policy periodically to stay informed about how jili29 is protecting your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way jili29 handles your personal data, please contact our Data Protection Officer:
13.2 If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
National Privacy Commission: 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila, Philippines. Complaints may be filed through the NPC's official channels in accordance with their published procedures.
Now that you know exactly how jili29 protects your data, sign in and enjoy over 1,200 games — slots, fishing, bingo, live dealer, and more. Filipino-friendly payments, 24/7 support, and full RA 10173 compliance.
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